Effective date: October 17, 2026
This Privacy Policy explains how Garden State Concentrate LLC (“Garden State Concentrate,” “we,” “us”) collects, uses and protects personal information (“Personal Data”) when you visit www.gardensc.com or any other website we operate (the “Website”), contact us, use our consulting services, or opt in to Garden State Concentrate Team Texts text messages, a pilot shift-coverage SMS program operated by Garden State Concentrate LLC.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
1. Information We Collect
We collect Personal Data in the normal course of business, for example when:
- you contact us through the Website contact form, by email, by phone or in meetings;
- you visit the Website, where we may automatically collect your IP address, browser and device type, and the pages you visit;
- you exchange emails or other electronic communications with us, which our IT systems record; or
- you opt in to Garden State Concentrate Team Texts text messages (see Section 4).
The Personal Data we collect may include:
- contact information, such as your name, email address, mailing address and phone number;
- information about your business role, such as job title and company name;
- information about your interests in our services and the content of messages you send us through the contact form or by email; and
- technical information such as IP address, pages visited and cookie data.
Cookies: the Website may place cookies on your device to keep it working, remember preferences, measure visits and improve the Website. You can block or delete cookies in your browser settings; some parts of the Website may not work properly if you do. See also our Terms & Conditions at https://gardensc.com/terms/.
We do not ask for sensitive personal data (such as health information, political opinions or racial origin), and we ask that you not send it to us.
2. How We Use Your Information
We use Personal Data for our legitimate business interests, including to:
- respond to enquiries submitted through the contact form or by email, and provide advice and support related to the Website and our services;
- administer and deliver our consulting services;
- send you information about Garden State Concentrate LLC and our services by email or post, with an option to opt out of those communications at any time (see Section 5);
- analyze and improve the Website, including for technical and security purposes;
- protect our business and users against fraud, abuse and other unlawful activity; and
- comply with our legal and regulatory obligations and establish, exercise or defend legal claims.
3. How We Share Information
We do not sell, rent or trade your Personal Data. We do not share your Personal Data with affiliates or any other third parties for their marketing or promotional purposes.
We share Personal Data only in these limited cases:
- Service providers acting on our behalf. Companies that host the Website, provide email, CRM, SMS delivery (such as our SMS carrier provider, Twilio) and similar services for us. They may use Personal Data only to perform services for us, on our instructions, and are required to protect it.
- Legal requirements. When required to comply with a law, regulation, court order or valid request from a government authority, or when we believe in good faith that disclosure is necessary to investigate fraud, protect the safety of any person, or establish or defend legal claims.
- Business transfers. If Garden State Concentrate LLC is involved in a merger, acquisition or sale of assets, Personal Data may be transferred as part of that transaction, subject to this Privacy Policy. SMS opt-in data and consent will not be transferred for marketing purposes.
- With your consent. In any other case, only with your prior consent.
4. SMS / Text Messaging (Garden State Concentrate Team Texts)
Garden State Concentrate LLC operates Garden State Concentrate Team Texts, a pilot shift-coverage text messaging program for opted-in team members and test users. Participants opt in by texting JOIN to our Team Texts number, as described at https://gardensc.com/sms/. This section applies to anyone who opts in.
What data we collect
- Your mobile phone number and the name you give when you join.
- The content of texts you send to and receive from our Team Texts number, and shift details such as times, roles and who took a shift.
- Consent records: when and how you opted in or out, the keyword or code you texted, and the disclosure you were shown.
How we use it
We use this information only to run the shift-coverage pilot: to send you shift offers and confirmations, process your replies, honor opt-out and help requests, provide support, keep records of consent, and meet legal obligations. We never use it for marketing.
Sharing
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We do not share or sell mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party or affiliate, except mobile carriers and service providers (such as our SMS carrier provider, Twilio, and our hosting providers) that process it only on our instructions to deliver the service.
Retention
Message content and shift records are deleted 12 months after the last activity, unless we need them longer to meet a legal obligation. Consent and opt-out records are kept for 5 years after your last consent event, so we can show that your choices were honored.
Your choices
Reply STOP at any time to stop receiving texts. Reply HELP for help. Message and data rates may apply. Message frequency varies. Consent to receive texts is not a condition of employment. To ask about access to or deletion of your information, email jeff@gardensc.com. See our SMS Terms at https://gardensc.com/terms/.
5. Marketing Email Opt-Out
If we send you emails or mail about Garden State Concentrate LLC and our consulting services, you can stop receiving them at any time by using the unsubscribe link in the email or by emailing jeff@gardensc.com. If you opt out, we keep your name and contact details only so we can honor your request.
6. Your Rights
You may ask us to access, correct, update or delete your Personal Data, to restrict or object to certain processing, to object to direct marketing, or to receive a copy of certain Personal Data, subject to applicable law. To make a request, email jeff@gardensc.com. We will respond within 30 days.
7. Security
We take reasonable measures to protect Personal Data during transmission and storage, including limiting who can access it. No method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. Questions about security can be sent to jeff@gardensc.com.
8. Retention
We keep Personal Data only for as long as is reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. SMS data is kept as described in Section 4.
9. Links to Other Websites
The Website may link to other websites whose privacy practices differ from ours. Personal Data you submit to those sites is governed by their privacy policies.
10. Children
The Website and Garden State Concentrate Team Texts are not directed to children under 13, and we do not knowingly collect their Personal Data.
11. Changes to This Privacy Policy
We may update this Privacy Policy. Changes take effect when posted on this page, and the effective date above will be updated.
12. Contact Us
Garden State Concentrate LLC
479 State Route 17 N, Unit #2008
Mahwah, NJ 07430
jeff@gardensc.com
